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POSITION ANNOUNCEMENT           Go back
JOB TITLE: LIBRARY ASSISTANT - CIRCULATION DEPARTMENT
SUMMARY:
The Robert W. Woodruff Library is seeking an energetic, highly motivated person with strong customer services skills for the position of Library Assistant. The incumbent will perform duties related to providing customer service and information assistance to Library users.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provides circulation services to Library users including but not limited to: staffing the circulation desk, registering Library users, circulating material, assessing and clearing fines
• Responds to phone, email and in-person customer inquiries regarding circulation services
• Creates patron, item, and holding records in library database
• Provides information assistance on library resources and services
• Assists in creating and maintaining customer informational materials, unit forms, and/or procedural documents
• Maintains shelf order of materials and shelves returned materials
• Handles user inquiries related to copy services and maintains copiers
• Works a rotating schedule that includes weekdays, evenings and week-ends
• Process and delivers mail
• Maintain supplies
QUALIFICATIONS:
• Effective analytical, interpersonal, oral and written communications skills
• Customer service experience. Ability to work independently and as a member of a team
• Experience with standard office software such as Microsoft Office applications, online systems, and web resources
• Work experience in a circulation department in an academic library and knowledge of standard library methods and classification systems highly desirable
EDUCATION / EXPERIENCE:
• High School Diploma or its equivalent. Two years of relevant customer service work experience. Or, the equivalent combination of education, training and experience from which comparable skills can be acquired.
SALARY & BENEFITS:
Salary commensurate with experience; benefits include medical, dental, vision, life, company paid disability plans, company match retirement plan (TIAA-CREF).

APPLICATION PROCEDURE:

Interested applicants should submit a letter of application and resume online to the Human Resources Department at careers@auctr.edu. Please include three professional references and salary requirements.
ABOUT THE LIBRARY:
The Robert W. Woodruff Library (RWWL), constructed in 1982, serves four historically black institutions in the Atlanta University Center - Clark Atlanta University, Morehouse College, Spelman College, and the Interdenominational Theological Center. The Library serves 8,908 undergraduates and 1,425 graduate students. The Library holds 374,968 volumes, subscribes to 1,428 serials, holds 54,038 bound periodicals, 859,290 microfilms, a growing number of electronic databases, and special collections and archives rich in African American materials. The Library is a member of ARCHE, SOLINET, OCLC, HBCU Library Alliance, and a participant of the Georgia state network, GALILEO.
The Robert W. Woodruff Library is an Equal Opportunity Employer. To learn more about our Library visit us online at www.auctr.edu
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Last Update Thurs. February 28th, 2008
© 2008 Robert W. Woodruff Library Atlanta University Center 111 James P. Brawley Dr., SW, Atlanta, GA 30314 Ph: (404) 978-2000